GRI table
GRI Content Index – Core | |||
GRI Code | Reference | Explanation | |
GRI 102: GENERAL INDICATORS 2016 | |||
1. Organisation profile | |||
102-1 | Name of the organisation | ||
102-2 | Primary brands, products and/or services | VodafoneZiggo does not offer any products or services that are prohibited in certain markets. | |
102-3 | Location of the organisation’s head office | Boven Vredenburgpassage 128, 3511 WR Utrecht | |
102-4 | The number of countries in which the organisation is active | ||
102-5 | Ownership structure and legal form | ||
102-6 | Sales markets | ||
102-7 | Scope of the reporting organisation | ||
102-8 | Composition of workforce | ||
102-9 | Description of the organisation’s supply chain | ||
102-10 | Significant changes for the organisation and the chain | In 2021, no significant changes occurred within the organisation and the chain. | |
102-11 | Explanation regarding the application of the precautionary principle by the reporting organisation | ||
102-12 | Externally developed economic, environmentally-related and social charters; principles endorsed by the organisation | ||
102-13 | Memberships of associations (such as sectoral associations) and national and international interest groups | ||
2. Strategy | |||
102-14 | Declaration from the highest-ranking party within the organisation with the authority to make decisions | ||
3. Ethics and integrity | |||
102-16 | Description of the values, principles, standards and behavioural standards applied by the organisation, such as a code of conduct. | ||
4. Management | |||
102-18 | The management structure of the organisation | ||
5. Stakeholder Engagement | |||
102-40 | List of groups of stakeholders that the organisation has engaged | ||
102-41 | Employees subject to a collective labour agreement | 97% of our employees are subject to a CLA | |
102-42 | Basic principles for the assessment and selection of stakeholders | ||
102-43 | The manner in which stakeholders are engaged | ||
102-44 | The most important topics and issues that came to the fore from the consultation with the stakeholders | ||
6. Reporting practice | |||
102-45 | Overview of all businesses included in the consolidated financial statements and are not included within the scope of this report | ||
102-46 | Process for determining the content and specific demarcation of the report and the principles used for this purpose | ||
102-47 | Material topics that have been established during the process to determine the content of the report | ||
102-48 | Consequences of a possible reformulation of information provided in an earlier report and the reasons for this reformulation | ||
102-49 | Amendments in the report | ||
102-50 | Reporting period | ||
102-51 | Date of the most recent previous report | 22 April 2021 | |
102-52 | Reporting cycle | Annual | |
102-53 | Contact person for questions concerning the report or its contents | pers@vodafoneziggo.com | |
102-54 | Claims concerning reporting in accordance with the GRI Standards | ||
102-55 | GRI Content Index | ||
102-56 | Policy regarding assurance | ||
2. Material topics reported by VodafoneZiggo in accordance with GRI | Reference | Explanation | |
Financial performance (GRI 201: Economic performance) | |||
201 | DMA | ||
201-1 | Direct economic contribution | ||
Ethical working (GRI 205: Anti-corruption) | |||
205 | DMA | ||
205-2 | Communication and training courses concerning anti-corruption policy and guidelines | ||
Circular economy (GRI 301: Materials) | |||
301 | DMA | Everything for a healthy environment | |
301-1 | Used materials by weight or volume | ||
Energy consumption and CO2 emissions (GRI 305: Emissions) | |||
305 | DMA | Everything for a strong network: Together for sustainability Everything for a healthy environment | |
305-1 | Direct greenhouse gas emissions (scope 1) by weight | Everything for a strong network: Together for sustainability | |
305-2 | Indirect greenhouse gas emissions from energy (scope 2) by weight | Everything for a strong network: Together for sustainability | |
Governance and legislation and regulations (GRI 405: Diversity and equity) | |||
405 | DMA | Organisational structure: Management Board & Board of Directors A place for everyone, whatever their talent | |
405-1 | Diversity at management and employee level | Composition of the Board of Directors | |
Reliable and future-proof network | |||
103-1/2/3 | DMA | ||
VZ 1 | Availability of fixed network | ||
VZ 2 | Availability of mobile network | ||
Data security of our customers | |||
103-1/2/3 | DMA | ||
VZ 3 | Customer service staff who have taken part in e-learning on data breaches | ||
Putting the customer first | |||
103-1/2/3 | DMA | ||
VZ 4 | NPS of combined services Vodafone – consumer | ||
VZ 5 | NPS of combined services Ziggo – consumer | ||
Digitale inclusie voor iedereen | |||
103-1/2/3 | DMA | Making sure that young and old are included in the digital society | |
VZ 6 | The number of children who took part in the Online Masters programme | Making sure that young and old are included in the digital society | |
VZ 7 | The number of senior citizens who took part in the Welcome Online programme | Making sure that young and old are included in the digital society | |
Diversity and an inclusive culture | |||
103-1/2/3 | DMA | ||
VZ 8 | Number of persons at a distance from the labour market employed | ||
Innovative products and services | |||
103-1/2/3 | DMA | ||
VZ 10 | Number of IoT connections – VodafoneZiggo | ||
Social partnerships | |||
103-1/2/3 | DMA | Making sure that young and old are included in the digital society Joining forces with our social partners | |
VZ 11 | Number of employees who registered for Step up for good | ||
Privacy of our customers | |||
103-1/2/3 | DMA | ||
VZ 12 | Staff who have completed privacy e-learning | ||
Technological solutions for society | |||
103-1/2/3 | DMA | ||
VZ 13 | Number of participants in Dreamlab – spread across 17 countries | ||
Transforming into a digital organisation | |||
103-1/2/3 | DMA | ||
VZ 14 | NPS digital customer journey mobile customers | ||
Responsible and ethical chain management | |||
103-1/2/3 | DMA | ||
VZ 15 | Total expenditure paid to suppliers who have completed the EcoVadis assessment | ||
VZ 16 | Top 250 suppliers in EcoVadis | ||
A responsible employer | |||
103-1/2/3 | DMA | ||
VZ 17 | E-NPS employees (engagement) | ||