Introduction

Our network forms the basis of everything we do as VodafoneZiggo. A network that is high-quality, future-proof and sustainable. A network that links people together, especially in times when, or in places where, that’s not so self-evident. Such places include disaster zones where the Vodafone Foundation provides instant networks that help people move forward if their ordinary lives have suddenly come to a standstill.

In the Netherlands, we make our network even more powerful by focusing on our customers. Our innovative products and services make the lives of both our consumers and business customers easier. From fast Wi-Fi or a digital SIM card to the latest IoT solutions and remote Smarter Working. Those products would not be anything at all, of course, without the best customer service. We set out to achieve that by listening carefully to our customers and by continually innovating that service. That’s the only way to do it in an organisation which itself is digitising more and more itself and where employees are going the extra mile to serve customers even better.